FAQ

FAQ2024-10-08T13:22:19+00:00
  • hostetler askew

Getting To Know Us

Who Are We?

At Hostetler & Askew Door, we’re a trusted name in Michiana, with over 45 years specializing in residential and commercial garage door services. We pride ourselves on our local roots, skilled technicians, and partnerships with top garage door brands. Our commitment? Prompt service, free estimates on new doors, and ensuring the best for our Northern Indiana and Southern Michigan community.

Where Can I Find Your Office?

We are located at:
2331 Eisenhower Drive North
Goshen, IN 46526

Our office hours are:

  • Monday to Thursday: 7.30 am – 5.00 pm
  • Friday: 7.30 am – 4.00 pm

You can reach out to us at 574.444.9700.

 

Our Services

How Promptly Can You Attend To My Garage Door Emergency?

Our team is ready! We can often respond on the same day, or else within 1-2 days.

Do You Offer Consultations?

Yes! New door consultations and estimates are entirely FREE. If you require a repair for an existing door we have a standard service call charge that gets us to your door and covers up to an hour of labor.

 

Our Team

What Assures Me Of The Quality Of Your Technicians?

Our technicians are not only skilled but also licensed, bonded, and insured. We ensure that only the best of the best serve you.

Products & Equipment

What Type Of Garage Doors And Openers Do You Offer?

Our American-made doors stand out for their top-tier quality, offering enhanced security, insulation, and cutting-edge technology. We collaborate with you to choose from numerous designs, styles, and over 500 color options, crafting your dream door. Popular makes and models include: Wayne Dalton, Amarr, Overhead Door, Raynor, Chamberlain, LiftMaster, Genie, C.H.I. Overhead Doors, and Haas Door.

 

Repairs & Maintenance

What Is The Typical Duration For A Garage Door Repair?

The repair time varies based on your specific needs. Our technicians can give a free on-site assessment to provide an accurate estimate.

What Kinds Of Repairs Can You Handle?

Our adept technicians can diagnose and address a multitude of problems, from faulty springs, panels, openers, sensors to worn-out seals.

 

Costs & Financing

How Is The Pricing For Repairs And Installations Determined?

The costs differ based on individual requirements. However, for repair-related service visits, we charge a flat service fee that gets us to your door  – and provides up to an hour of labor. New installations or replacements have their pricing, and we always aim to offer a solution that fits your budget.

What About The Warranty On Your Services?

We stand by our services, offering guarantees on select products. The length of the warranty varies depending on the chosen service, assuring you of our quality and commitment.

How To Reach Us?

We value your feedback and queries. If you have any questions about our offerings, fill out our contact form. We’re always here to help, ensuring that all your garage door needs are met with professionalism and expertise.